Terms of Service

Acceptance of Terms

These Terms of Service ("Terms") govern your use of the website prismcrest.top and the ghost kitchen setup services provided by prismcrest SARL ("prismcrest," "we," "our," or "us"). By accessing our website or engaging our services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree with any part of these Terms, you must not use our website or services. These Terms constitute a legally binding agreement between you and prismcrest SARL, a company registered in Luxembourg under registration number RCSB698547.

Company Information

Services Description

prismcrest provides professional consultation and guidance services for establishing ghost kitchen operations. Our services include but are not limited to:

• Business planning and strategy development for ghost kitchen ventures
• Regulatory compliance guidance and permit assistance
• Kitchen design and layout optimisation
• Technology integration and system setup guidance
• Operational consulting and staff training programmes
• Ongoing support and business development consultation

All services are provided as professional consultation and guidance. prismcrest does not guarantee specific business outcomes, financial performance, or regulatory approval success.

User Obligations

By using our services, you agree to:

• Provide accurate, complete, and up-to-date information about your business requirements
• Comply with all applicable laws and regulations in your jurisdiction
• Use our services only for lawful business purposes
• Respect our intellectual property rights and confidential information
• Make timely payments for services as agreed in our service agreements
• Cooperate fully during the consultation and implementation process
• Not use our services to compete directly with prismcrest or harm our business interests

Prohibited Uses

You may not use our website or services to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights of any third party
• Transmit harmful, offensive, or illegal content
• Attempt to gain unauthorised access to our systems or data
• Interfere with the proper functioning of our website or services
• Use our information for competitive intelligence or business espionage

Payment Terms

Service fees and payment terms will be specified in individual service agreements or quotations. General payment conditions include:

• All fees are quoted in Euros (EUR) unless otherwise specified
• Payment terms are typically 30 days from invoice date unless otherwise agreed
• Late payment may incur interest charges as permitted by Luxembourg law
• All prices are exclusive of VAT and applicable taxes
• Refunds are subject to the specific terms of your service agreement

Intellectual Property

All content on our website, including text, graphics, logos, images, software, and methodologies, is the property of prismcrest SARL or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Our Rights

• prismcrest retains all rights to our proprietary methodologies, processes, and business strategies
• Our consultation materials, templates, and documentation remain our intellectual property
• You may not reproduce, distribute, or create derivative works without written permission

Your Rights

• You retain ownership of your business information and proprietary data
• We may use anonymised data and general insights for improving our services
• You grant us a limited licence to use your information solely for providing services to you

Confidentiality

We understand that our business relationship may involve the exchange of confidential information. Both parties agree to:

• Maintain the confidentiality of all proprietary business information
• Use confidential information solely for the purpose of our business relationship
• Not disclose confidential information to third parties without written consent
• Return or destroy confidential materials upon termination of our relationship

Limitation of Liability

To the fullest extent permitted by Luxembourg law, prismcrest SARL's liability is limited as follows:

Service Limitations

• Our services are provided on an "as is" basis without warranties of any kind
• We do not guarantee specific business outcomes, profitability, or success
• We are not responsible for regulatory decisions or permit approvals
• Market conditions and business success depend on factors beyond our control

Damages Limitation

In no event shall prismcrest be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, business interruption, or loss of business opportunities. Our total liability for any claim shall not exceed the total amount paid by you for our services in the 12 months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless prismcrest SARL, its directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our services or implementation of our recommendations
• Your violation of these Terms or applicable laws
• Your business operations and compliance with regulatory requirements
• Any third-party claims related to your business activities

Termination

Either party may terminate our business relationship in accordance with the following terms:

Termination Rights

• Either party may terminate with 30 days' written notice for convenience
• Immediate termination is permitted for material breach of contract
• We may suspend services for non-payment after appropriate notice
• Specific termination terms may be outlined in individual service agreements

Effect of Termination

Upon termination, you remain liable for all fees incurred up to the termination date. Confidentiality obligations and intellectual property rights survive termination. We will return your confidential materials as reasonably requested.

Governing Law

These Terms are governed by and construed in accordance with the laws of Luxembourg. Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Luxembourg.

Dispute Resolution

Before initiating formal legal proceedings, parties agree to attempt resolution through good faith negotiations. If resolution cannot be achieved within 60 days, disputes may be submitted to the appropriate Luxembourg courts.

European Union Rights

If you are a consumer in the European Union, you may have additional rights under applicable consumer protection laws that cannot be excluded by these Terms.

Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, war, terrorism, pandemics, government actions, or technical failures. The affected party must provide prompt notice and use reasonable efforts to mitigate the impact.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely approximates the intent of the original provision.

Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and prismcrest regarding your use of our services. These Terms supersede all prior or contemporaneous communications and proposals, whether oral or written.

Modifications

We reserve the right to modify these Terms at any time by posting updated terms on our website. Changes will be effective immediately upon posting unless otherwise specified. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

For significant changes, we will provide reasonable advance notice via email or prominent website notice. If you do not agree to the modified Terms, you must discontinue use of our services.

Contact Information

If you have any questions about these Terms of Service, please contact us: